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Articles

Article Can I use a Canadian Provincial TLD like .bc.ca or .ab.ca with you?
Yes you can. However, we do not currently have the facilities to register such domains.
Views: 125
Article Can I have additional domains pointing to the same main page as my main domain?
If you use domain forwarding at your registrar, certainly. If you want to park domains or point...
Views: 121
Article Can I register additional domains to point to a subdirectory within my main domain?
Your registrar (including us) will allow this as domain forwarding. No problem. Just don't use...
Views: 108
Article Can I select my own user account name?
Yes, but there is a seven-letter limitation.
Views: 112
Article Can I subdivide my space and resell it even if I am not a reseller?
Yes, we do allow you to create subdirectories which you can use to offer friends or clients space...
Views: 106
Article Can I upgrade my plan or features later?
No problem. If the exact plan you want isn't already on our site, just send us eMail telling us...
Views: 111
Article Can I use a .ca or other two-letter country domain name with your hosting service
Yes, we support all the standard domain name suffixes, including .ca, .uk, .us, .au, etc.
Views: 109
Article Can't I just get a DSL line or a cable modem and host the site or my own computer?
Maybe. But it would be slow, and your provider (cable or telephone company) may not allow this.
Views: 112
Article Do you accept international orders?
We are Canadian, and our server is in the U.S. That's already international. We welcome clients...
Views: 107
Article Do You have a page of links to information on the network, such as traceroute tools, whois, and other lookups?
We certainly do. Look for tools in the documentation menu.
Views: 106
Article Do you host domains other than .com, .org, and .net?
No matter what your top level domain is, we can host it. If it uses an extension other than the...
Views: 111
Article Do you offer a money back guarantee?
Yes. If for any reason during the first 30 days, you are not completely satisfied, we will cancel...
Views: 118
Article Do you provide any database solutions?
We support MySql, and all plans have some database space available. Keep track of what you...
Views: 119
Article Do you provide hosting free of charge to organizations?
Sometimes, if we have a specific interest in them. Usually, this does require a small ad for our...
Views: 112
Article Do you support third-level domains or subdomains?
We support third level domain names with any of our web hosting packages, such as...
Views: 114
Article Does the web hosting include registration of my domain name?
No, it is a separate payment. We can register your domain name for you, but it is something that...
Views: 129
Article How can I change my account's contact Information?
There is a link on your control panel for this. Depending on the skin, it is usually near the top.
Views: 105
Article How do I get an additional website added to my hosting account?
Your account may come with this capability, and you can set it up yourself. If not, upgrade to...
Views: 108
Article How do I transfer files to my web site?
Files are transferred to the Web server via File Transport Protocol (FTP). We recommend...
Views: 113
Article How do I transfer my domain to your servers?
In order to transfer your domain to our servers you need to have the primary and secondary name...
Views: 104
Article How long does it take for you to process my application and set up my account?
If all your billing information is in order, it should take fewer than 24 hours to set up your...
Views: 100
Article How reliable is your service?
We have multiple connections to the Internet at our data centre. We have battery backups as well...
Views: 101
Article I can't reach either my site or any of yours. What do I do?
It is unlikely the server is down--this almost never happens. Usually this problem is caused by...
Views: 95
Article I have been notified that my account has been set up but my site is still not active.
It generally takes 24-72 hours for domain names to become active. This is just how the Internet...
Views: 102
Article I published my files with FP or FTP, but my web site's not there. Why not?
Did you take care to delete the placeholder index file and replace it? Did you point the domain...
Views: 99
Article My site is database-driven and uses 50 GB per month in transfer. Can I simply use a host with an unlimited transfer plan for $10 per month?
It won't work. Hosts are in business to make money and would lose money hosting your site. They...
Views: 107
Article Should I buy hosting on a Unix (Linux, SunOS, BSD, etc.) or Windows NT (Windows 2000) based server?
We use only Linux or BSD Unix servers. If for some reason you specifically need ASP extensions...
Views: 99
Article What are the advantages of shared web hosting?
Most businesses cannot justify the costs of having a dedicated server, dedicated Internet...
Views: 97
Article What are the costs involved in switching my hosting to you?
We do not charge any transfer or setup fees.
Views: 117
Article What are the numbers listed under "space" and "transfer"?
Space is the amount of "stuff" you can put on your web site, including mail and other files....
Views: 106
Article What happens when my first hosting contract runs out?
We will send you some alerts before your account expires. If you don't wish to continue just...
Views: 97
Article What is a shared web host?
Shared is the most basic of Web hosting types. With shared hosting, numerous Web sites are shared...
Views: 101
Article What is a web host?
A web host is a business that provides the services needed for web sites to be viewed on the web...
Views: 99
Article What is a web server?
When someone enters your Web address (URL) in their Web browser, it looks up the location of the...
Views: 120
Article What is co-location?
Co-location (co-lo) is an advanced level of hosting service. The customer owns the server and...
Views: 114
Article What is dedicated hosting?
A dedicated host has the service provider (data centre) set up a computer solely for that...
Views: 131
Article What is full-service web hosting?
Full-service can refer to a variety of services offered in addition to providing web space,...
Views: 105
Article What is uptime?
Uptime is the percentage of time that the server is actually serving your site, usually...
Views: 101
Article What is web hosting?
Web hosting involves setting up a computer with access to the Internet using fast connections,...
Views: 100
Article What platform or operating system (OS) do you use?
Our servers run Linux. We may consider Mac xserve but will not be using Windows.
Views: 106
Article What software platform do your servers run?
We run in a Linux environment called with Apache web server software, MySql and PHP (LAMP).
Views: 109
Article Who are you?
All our web hosting and domain name companies are all divisions of Arjay Web Services, a...
Views: 111
Article Why are there so many web hosts?
Hosting is an easy business to try, but not an easy one to remain in. Web hosts come and go...
Views: 110
Article Why don't you guarantee 100% uptime?
No host can provide 100% uptime. Even the biggest and best multi-million dollar sites go down...
Views: 119
Article Why don't you offer live support?
We're a small company, and have other enterprises, as well as other interests. We can answer...
Views: 108
Article Why don't you use the most cutting-edge versions of your software?
We run the most current stable versions of the server software. Sometimes it can be years between...
Views: 99
Article Why is my disk usage more than the size of my web files?
In addition to your own web files other files share your account, such as mail boxes, usage...
Views: 108
Article Why should I host with you rather than some other company?
We are personal, responsive, and have fast well-connected servers. We do not oversell space or...
Views: 122
Article Won't my site be down if I change my web hosting provider?
No, your site will not be down, not even for one second, if you are careful. You upload your site...
Views: 102
Article Won't my website be slow if I don't have a dedicated server and connections?
Not if you choose the right web hosting provider. A serious web hosting provider will not allow...
Views: 107

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