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Arjay MAS
Management & Accounting System
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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Can I create my own hosting packages?Yes, you get full access to create your own hosting packages, choose how much disk space,... Views: 91 |
Can I offer cPanel to my clients?Yes. Accounts you create from WHM automatically have a cPanel control panel of their own. Views: 106 |
Do I have access to the clients' DNS records to edit them directly?No by default. However, if you need this and are a long time reseller, we can enable this... Views: 100 |
Do I have to tell my customers I’m a reseller?No, you don't have to tell your customers you are a reseller. If they ask the question you can... Views: 100 |
Do I use your name servers or the ones of the server?You use the nameservers of the server, ns1.namexerver.net and ns2.namexerver.net. However, if you... Views: 110 |
Do you contact my clients?We have no records of your client's details and we will not contact them. You are the account... Views: 107 |
Do you offer different skins I can use?Yes, using WHM you can choose from any control panel skins we have installed or use your own skin... Views: 127 |
How can I become a reseller?We can easily upgrade your existing account to reseller status or we can establish a new account... Views: 103 |
How many accounts can I create with a reseller account?Some low-end reseller accounts limit the number of accounts you can create. The higher end ones... Views: 91 |
How much can I charge for my packages?You choose the price. Sell your own hosting packages for as little or as much as you want. Views: 105 |
I am already reselling. Can I transfer to you?Absolutely. We help every step of the way. Contact us to discuss your requirements. Views: 109 |
Is there any web-based control panel for my reseller account?Yes, it's called WHM (Web Host Manager) and it's completely different from the client control panel. Views: 96 |
One of my clients asked me about SSL (Secure Certificate). How can I do that?First your client needs a Unique IP Address. You may buy this from us and we will put it on your... Views: 112 |
Should I worry that my host is a reseller?Probably not. It is quite possible to get better support or prices from a reseller than from a... Views: 107 |
What a private name server can do for me?Normally you have to put our server's name servers on domain names of your clients, But with a... Views: 97 |
What are the responsibilities of being a reseller?Reseller responsibilities include: (1) Domain Name registrations or transfers (2) Providing... Views: 112 |
What does a reseller do?A reseller buys space/bandwidth in bulk and shares it among clients, essentially in competition... Views: 104 |
What if I do not want to handle the technical support phone calls for the hosting accounts that I resell?The reseller price is for resellers that plan on handling their own technical support. For those... Views: 100 |
What if my customer's want SSL secure server access?If your customers need an SSL secure server for their transactions, they will have to purchase... Views: 119 |
What is a reseller web host?A reseller operates components of a Web hosting operation using services, infrastructure and... Views: 98 |
What is my own host home directory?The host directory is public_html, the same as any other account. Views: 101 |
What is WHM?WHM = Web Host Manager. This control panel allows you to control your hosting business. You can... Views: 119 |
What kind of controls do I have over my clients' sites?You create the account packages, user names, and accounts, and may change them as needed. You may... Views: 112 |
What options/features may I control in my reseller control panel?You may: Create, Edit or Delete your own packages,Create or Delete hosting accounts,View... Views: 102 |
Where can I find more information on becoming a reseller?We have some information on this site. Beyond that, contact us with all your questions. Views: 103 |
Who handles the billing for my resold hosting accounts?You provide billing to your own customers. We bill you for the domain and space, then you turn... Views: 101 |
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