Transfers are declined if you do not authorize the eMail sent to your domain's Administrative Contact. If, for whatever reason, you do not have access to the eMail address listed as the Administrative Contact on your domain, you will have to contact your current registrar directly to authorize the release of your domain. They may also be declined if the domain is "locked" at the current registrar. Contact the registrar or reseller with whom you have the domain and get it unlocked. You may also need a transfer authorization "key" from them.
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