Articles

 Can I create my own hosting packages?

Yes, you get full access to create your own hosting packages, choose how much disk space,...

 Can I offer cPanel to my clients?

Yes. Accounts you create from WHM automatically have a cPanel control panel of their own.

 Do I have access to the clients' DNS records to edit them directly?

No by default. However, if you need this and are a long time reseller, we can enable this...

 Do I have to tell my customers Im a reseller?

No, you don't have to tell your customers you are a reseller. If they ask the question you can...

 Do I use your name servers or the ones of the server?

You use the nameservers of the server, ns1.namexerver.net and ns2.namexerver.net. However, if you...

 Do you contact my clients?

We have no records of your client's details and we will not contact them. You are the account...

 Do you offer different skins I can use?

Yes, using WHM you can choose from any control panel skins we have installed or use your own skin...

 How can I become a reseller?

We can easily upgrade your existing account to reseller status or we can establish a new account...

 How many accounts can I create with a reseller account?

Some low-end reseller accounts limit the number of accounts you can create. The higher end ones...

 How much can I charge for my packages?

You choose the price. Sell your own hosting packages for as little or as much as you want.

 I am already reselling. Can I transfer to you?

Absolutely. We help every step of the way. Contact us to discuss your requirements.

 Is there any web-based control panel for my reseller account?

Yes, it's called WHM (Web Host Manager) and it's completely different from the client control panel.

 One of my clients asked me about SSL (Secure Certificate). How can I do that?

First your client needs a Unique IP Address. You may buy this from us and we will put it on your...

 Should I worry that my host is a reseller?

Probably not. It is quite possible to get better support or prices from a reseller than from a...

 What a private name server can do for me?

Normally you have to put our server's name servers on domain names of your clients, But with a...

 What are the responsibilities of being a reseller?

Reseller responsibilities include: (1) Domain Name registrations or transfers (2) Providing...

 What does a reseller do?

A reseller buys space/bandwidth in bulk and shares it among clients, essentially in competition...

 What if I do not want to handle the technical support phone calls for the hosting accounts that I resell?

The reseller price is for resellers that plan on handling their own technical support. For those...

 What if my customer's want SSL secure server access?

If your customers need an SSL secure server for their transactions, they will have to purchase...

 What is WHM?

WHM = Web Host Manager. This control panel allows you to control your hosting business. You can...

 What is a reseller web host?

A reseller operates components of a Web hosting operation using services, infrastructure and...

 What is my own host home directory?

The host directory is public_html, the same as any other account.

 What kind of controls do I have over my clients' sites?

You create the account packages, user names, and accounts, and may change them as needed. You may...

 What options/features may I control in my reseller control panel?

You may: Create, Edit or Delete your own packages,Create or Delete hosting accounts,View...

 Where can I find more information on becoming a reseller?

We have some information on this site. Beyond that, contact us with all your questions.

 Who handles the billing for my resold hosting accounts?

You provide billing to your own customers. We bill you for the domain and space, then you turn...